How do I send money using the mobile app?

Learn how you can use the Members 1st Mobile App to send person to person payments electronically with a phone number or email address.

How often does my account need activity to avoid it going dormant?

Explanation of how to avoid account dormancy.

How to Redeem Your Reward Points

Learn how to redeem your points through Online Banking, the Mobile App, by web browser, or by phone.

How to Request a Credit Line Increase

How to request a credit line increase on a Members 1st credit card

How to send and receive money using your members 1st debit or credit cards

4 apps that allow you to send money using your Members 1st debit or credit cards

How to Setup Transfers and Payments

Details on how to set up one-time or automatic deposit transfers and loan payments with your Members 1st account.

Loan Payment Options

See a list of options and ways to make payments to your Members 1st loans and credit cards.

Loan Payments by Phone with a Debit Card

Instructions on completing a loan or credit card payment by phone with a debit card with the Members 1st pay-by-phone system.

Overdrawn Accounts and Protection

What does it mean to overdraw your account, and how to protect your account from being overdrawn

Purchase Protection

You’ve made the ultimate purchase and have received notification that your package was delivered, but when you get home you notice your package is missing...